Terms of Service

Last updated: 27 May 2026

1. About these terms

These Terms of Service ("Terms") apply to your access to and use of the website at mcctanzania.co.tz and to the transport compliance, permit, licensing, insurance-support and advisory services provided by MCC Tanzania Limited ("MCC Tanzania", "we", "us"). By using our website or engaging our services, you agree to these Terms.

2. Our role

MCC Tanzania acts as a facilitator and agent on behalf of our clients in dealings with regulatory authorities and service providers, including LATRA, TRA, BRELA, customs authorities and insurers. We prepare, submit and follow up on applications and documentation. We do not control the decisions, fees or processing times of those authorities.

3. Your responsibilities

• Provide accurate, complete and lawful information and documents.
• Ensure you have the authority to instruct us in respect of the vehicles or business concerned.
• Respond promptly to requests for additional information needed to progress your matter.
• Comply with all applicable laws and the requirements of the relevant authorities.

4. Fees and payment

Service fees are agreed before work begins and are separate from any government, authority or insurer charges payable in respect of your application. Unless otherwise agreed in writing, fees are due as set out in the relevant quotation or invoice.

5. Outcomes and timelines

We work diligently to secure approvals as quickly as possible. However, outcomes and timelines ultimately depend on the relevant authorities and on the completeness of the information provided. Any timeframes we mention — including target settlement periods for insurance claims — are estimates and are subject to assessment by the relevant third party and to complete documentation.

6. Limitation of liability

To the maximum extent permitted by law, MCC Tanzania is not liable for indirect or consequential loss, or for delays, refusals or penalties imposed by authorities or insurers that are outside our reasonable control. Nothing in these Terms excludes liability that cannot be excluded under Tanzanian law.

7. Confidentiality

We treat the information you share with us as confidential and use it only to deliver the services you have requested, except where disclosure is required to perform those services or by law.

8. Intellectual property

The content, design and branding of this website are owned by or licensed to MCC Tanzania and may not be copied or reused without permission.

9. Changes to these terms

We may update these Terms from time to time. The current version will always be available on this page, with the date of the latest revision shown above.

10. Governing law

These Terms are governed by the laws of the United Republic of Tanzania, and the courts of Tanzania have jurisdiction over any dispute.

11. Contact

Questions about these Terms can be sent to info@mcctanzania.co.tz or +255 746 212 962, or by post to P.O. Box 8388, Bunju A, Kinondoni, Dar es Salaam.